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hrcanada@shinhan.com

Customer Service Representative – Part-time (Thornhill)

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Shinhan Canada
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2018-06-29 17:59
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Customer Service Representative – Part-time (Thornhill)

Shinhan Bank Canada, Thornhill Br.

 

Shinhan Bank was rated the #1 Bank in Korea and the #36 Bank worldwide by “2015 The Bank” due to the support of its customer’s respect and loyalty. Shinhan Bank has been striving to become a Bank that is truly Number One in all of its businesses and has earned the trust of its customers.

 

We currently have a vacancy for a Customer Service Representative (Part-time) at Shinhan Bank Canada, located in Thornhill, Ontario.

 

Roles and Responsibilities :

·         Provide excellent service to clients to meet their day to day banking needs

·         Complete financial transactions; including deposits, withdrawals, bill payments, and other account transactions for customers accurately and efficiently

·         Proactively promote Shinhan Bank's products and services by listening to and identifying the needs of customers

·         Resolve customer problems and escalate issues appropriately

·         Additional duties as required

 

Qualifications :

·         Bachelor’s Degree in a related field preferred

·         Customer service or financial services experience would be an asset

·         Skilled in assessing new and existing customer's needs, providing quality advice and recommendation

·         Strong interpersonal skills, ability to build quality, long-term relationships with clients

·         Strong communication skills (verbal and written)

·         Advanced skills in Microsoft Office suite programs

·         Strong attention to detail

·         Previous experience in related banking operations in Canadian financial institutions is an asset

·         Korean proficiency is preferred but not a requirement

 

 

Please submit your resume and cover letter using the following file name format “Name_Position” to Shinhan Bank Canada Human Resources at hrcanada@shinhan.com by July 13, 2018.

Thank you to all applicants for your interest in this job opportunity; however we will only contact candidates selected to continue in the interview process.