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hrcanada@shinhan.com

Customer Service Representative – Ongoing Opportunities

작성자
Shinhan Canada
작성일
2019-06-17 15:23
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Customer Service Representative – Ongoing Opportunities

We have ongoing opportunities for Customer Service Representative positions for our various Branches, located in: North York (ON), Mississauga (ON), Thornhill (ON) and Coquitlam (BC).

 

Shinhan Canada is looking to hire a full time Customer Service Representative to advance our Bank’s market position and financial growth, and advance Shinhan’s presence in the community. The successful candidate is a strong relationship builder they are able to develop a rapport with new clients and provide support that will continually improve the relationship and advance our Bank’s presence in the industry.

 

Duties and Responsibilities:
  • Provide excellent service to customers to meet their day to day banking needs

  • Complete financial transactions; deposits, withdrawals, bill payments, and other account transactions for customers accurately and efficiently

  • Proactively promote Shinhan Bank’s products and services by listening to and identifying the needs of customers

  • Resolve customer problems and concerns promptly, escalating issues as required


 

Qualifications:
  • 1 to 3 years of experience in financial services

  • Bachelor’s Degree in a related field, or equivalent combination of education and related experience will be considered

  • Customer service and cash handling experience

  • Skilled in assessing new and existing customer’s needs, providing quality advice and recommendations

  • Strong interpersonal skills, ability to build quality, long-term relationships with clients

  • Strong communication skills (verbal and written)

  • Advanced word processing and computer skills (Word, Excel, Power Point etc.)

  • Strong attention to detail

  • Demonstrated skills to effectively organize and prioritize high volume of work

  • Strong teamwork orientation

  • Flexibility to work rotating shifts including Saturdays

  • Ability to communicate both in English and Korean

 

Application Deadline:  Ongoing 

 

Thank you to all applicants for your interest in this job opportunity, however we will only contact candidates selected to continue in the interview process.