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hrcanada@shinhan.com

Customer Service Representative – Coquitlam

작성자
Shinhan Canada
작성일
2019-12-30 10:21
조회
50
Customer Service Representative – Coquitlam

Shinhan Canada is looking to hire a full time Customer Service Representative to advance our Bank’s market position and financial growth, and advance Shinhan’s presence in the community. The successful candidate is a strong relationship builder they are able to develop a rapport with new clients and provide support that will continually improve the relationship and advance our Bank’s presence in the industry.

Duties and Responsibilities
• Provide excellent service to customers to meet their day to day banking needs
• Complete financial transactions; deposits, withdrawals, bill payments, and other account transactions for customers accurately and efficiently
• Proactively promote Shinhan Bank’s products and services by listening to and identifying the needs of customers
• Resolve customer problems and concerns promptly, escalating issues as required

Qualifications
• 1 to 3 years of experience in financial services
• Bachelor’s Degree in a related field, or equivalent combination of education and related experience will be considered
• Customer service and cash handling experience
• Skilled in assessing new and existing customer’s needs, providing quality advice and recommendations
• Strong interpersonal skills, ability to build quality, long-term relationships with clients
• Strong communication skills (verbal and written)
• Advanced word processing and computer skills (Word, Excel, Power Point etc.)
• Strong attention to detail
• Demonstrated skills to effectively organize and prioritize high volume of work
• Strong teamwork orientation
• Flexibility to work rotating shifts including Saturdays
• Ability to communicate both in English and Korean


Closing Date: Monday, Jan 6, 2020

Please submit your cover letter and resume using the following file name format “Name_Position” to Shinhan Bank Canada Human Resources at hrcanada@shinhan.com. You can also apply for this position on INDEED.

Thank you to all applicants for your interest in this job opportunity, however we will only contact candidates selected to continue in the interview process.