Board of Directors

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Chong Ho Park

President and CEO

Chong Ho Park has been President, CEO, and Board of Director of Shinhan Bank Canada since January 2024. Mr. Park has over 26 years of comprehensive experience in various sectors of the banking industry within and beyond Shinhan Bank Korea. Mr. Park served in a numerous senior positions at Shinhan Bank, including Manager of Sejongro Branch and Dongdaemun Branch, Deputy General Manager of Joongangyutongdanji Branch, and Head of Gangseo Community & General Manager of Gayangyoek Branch. During his tenure at branches, he has not only led 4 cluster branches by formulating strategy while focusing on expanding financial reach, market size, and customer base; he also developed a wide spectrum of experience in financial services, including deposit management, foreign exchange operations, and residential, commercial, and corporate loans.


At the head office of Shinhan Bank, Mr. Park served in leadership positions, including Manager of SOHO Banking Department and Sales Promotion Department, and General Manager of Retirement Pension Business Department, playing a pivotal role in designing strategies in mid to long-term growth, customer management, channel operation, and Shinhan Group Retirement Pension Business.


Canada being his second overseas experience, Mr. Park laid the groundwork for more than 120 local Relationship Managers at Shinhan Bank Vietnam, to enhance sales by inaugurating the Retail Loan Centre for the first time. During his tenure at Vietnam, he also promoted the development of a new system for risk management and internal control of mortgage loans.


Mr. Park holds an Executive MBA, from Alto University, and MBA from Seoul School of Integrated Science & Technologies, along with Economics degree from Busan National University.

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Pamela G. Pitz

Chair of the Board of Directors

Pamela G. Pitz, was appointed Chair of the Board of Directors of Shinhan Bank Canada in August, 2022.  Director Pitz spent 38 years with Royal Bank Financial Group where she held numerous Senior Vice President roles including Group Risk Management, Network Planning and Development, Systems and Technology (Relationship Manager) and as General Manager, Ontario Geography.  She also lead a flag ship Corporate Banking Centre, was a Senior Account Manager in National Accounts, and held  numerous positions in Retail & Commercial Banking and Risk Management.


Director Pitz served on the Board of ICICI Bank Canada for ten years, where she Chaired the Risk Committee and was a member of the Audit Committee.   She also spent time in private consulting and lead some fundraising activities. 


Over the years, Mrs. Pitz served as Director of the Canadian Mental Health Association and the Canadian Bankers Association Risk Committee.  She was a member of the Diversity Committee of Royal Bank Financial Group and lead their Basel II team.  She also served on the Government Task Force,  “The Foundation for Developing Risk Management Learning Strategies in the Public Service.”


Director Pitz holds an MBA (honours, with distinction) from the University of Toronto and has engaged in numerous professional development activities including the International Bankers’ Summer School,  the American Management Association Leadership Program, various Director training initiatives, and a series of Berlitz French language sessions.  She has travelled extensively including trips with various classes of the University of Toronto International Study Program. 

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Bruce Choy

Chair of Risk Management Commitee

Bruce Choy has been a Board Director of Shinhan Bank Canada since August 2022. He serves as the Vice Chair for the Board of Governors of George Brown College, an Adjunct Professor at Rotman School of Management at the University of Toronto, and a Managing Director at the Global Risk Institute.

Director Choy has held numerous senior executive and leadership roles in the financial services industry. He was a General Manager with the Commonwealth Bank of Australia for 10 years, where he led Group Market Risk and Balance Sheet Management. He also held various roles in PricewaterhouseCoopers for 8 years, including Partner and risk consulting practice leader. He started his career in financial services on the trading floor in ANZ’s Global Capital Markets. Prior, Director Choy had an academic career at the University of Sydney, Australia, and Louisiana State University.
Director Choy holds Ph.D. in Engineering from the University of Sydney, Australia, Masters in Management Science from Stanford University, USA, Bachelor’s degree in Chemical Engineering from the University of Sydney, Australia, and a Directors designation from the Institute of Corporate Directors-Directors Education Program from the University of Toronto.

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Charles Alexander

Chair of HR Committee

Charles Alexander has been Board of Director of Shinhan Bank Canada since August 2022.  Prior to 2021, Mr. Alenxander served as General Counsel & Corporate Secretary at Citibank Canada, Toronto, and Canada Country Legal Officer at Citigroup Inc, New York for more than 26 years. Additionally, he has 10 years of experience as Senior Counsel & Counsel, International at Royal Bank of Canada. Mr. Alexander was also in partnership with Myers, Fletcher & Gordon, Kingston, Jamaica to perform Corporate Finance and International Taxation & Exchange Controls for 10 years.

Mr. Alexander has previously served on boards of non-profit organizations as well as a condominium corporation, and most recently served as director of the Toronto Lawyers Association and member of its Finance Committee. He was also appointed Chairman of the Settlement Agents Group at the Canadian Depository for Securities (CDS).

Mr. Alexander is a graduate of Law Society of Ontario in Bar Admission Program, University of Law, Guidford, Surrey, England, holding articles of clerkship/General Legal Council, and College of Business Administration of Fordham University, New York, U.S.A.

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Sandra Roberts

Chair of Audit Committee

Sandra Roberts joined the Board of Shinhan Bank Canada in August 2021. She is currently Audit Committee Chair and past Risk Management Committee Chair.  Ms. Roberts is also a member of the Risk Management, Human Resource and Governance and Conduct Committees.

Ms. Roberts is an accomplished Business and Finance Executive with National and International experience as a trusted advisor to Boards of Directors and Executive teams in the professional services, financial services, health care, and public sector communities. With expertise in Governance, Diversity Equity & Inclusion, Enterprise Risk Management, Regulatory Compliance, Financial Management, and Internal Controls, Sandra has worked collaboratively to lead and enhance performance of many public and not-for-profit boards.

Sandra was a Partner and National Risk Assurance Leader for the Public Sector for many years at Deloitte and PwC. She is currently Global Managing Director of Branksome Hall Asia, Jeju, South Korea.

Sandra has served as Board Member, Finance and Audit Committee Chair for the Children’s Aid Foundation of Canada, and Food Banks Canada. She was also an Order in Council appointed member of the Board of Governors and the Finance and Audit Committee member of the Ontario College of Arts and Design, currently OCAD University.

Sandra is a Graduate of the University of Toronto, Rotman School of Business/Institute of Corporate Directors and holds the ICD.D designation. She is also a B.A. graduate of York University.

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Nicolas W.R. Choules-Burbidge

Chair of Governance and Conduct Review Committee

Nicolas W.R. Choules-Burbidge has been a  member of the Board of Directors of Shinhan Bank Canada since November 2017. He is the former Head of the AML/CFT Division at the Office of the Superintendent of Financial Institutions (OSFI), the federal Canadian bank regulatory authority, and formulated and launched Canada’s first AML/CFT supervisory program in the Canadian financial sector.  Director Burbidge also served as Director of Compliance and Corporate Secretary during his 24-year career at Royal Trust.  He is also an expert in international AML/CFT standards monitored by the Financial Action Task Force (FATF), Paris, France. He is a member of the Global Coalition to Fight Financial Crime (GCFFC), and a member of the advisory board of AML Rightsource Inc.

Since his retirement from OSFI Director Burbidge has served as an Advisor to the Government of Brunei Darussalam, consultant for the OECD advising the Government of Latvia, the AML/CFT Advisor to a large Chinese bank, a Team Leader for the Office of Technical Assistance, US Treasury, and a Consultant with Financial Transparency Advisors, Vienna.


Director Burbidge holds the London-based International FCG (formerly FCIS) qualification (Chartered Governance Institute, formerly Institution of Chartered Secretaries & Administrators).

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Jaewook Kim

Board of Director

Jaewook Kim has been Board of Director of Shinhan Bank Canada since August 2022. He served and continues to serve in numerous senior leadership roles at Shinhan Bank Canada, including Senior Vice President of Chief Financial Officer, Deputy General Manager of Corporate Credit Analysis and Assessment Department, Vice President of Treasury Department, Senior Manager of Treasury Department, Manager of Risk Management Department, and Associate of Trust Department.

In addition, Mr. Kim was responsible for leading corporate loan appraisal and credit rating evaluation conduct and manage policy and guideline as respected Deputy General Manager of Corporate Credit Analysis and Assessment Department. As a Vice President of Treasury Department, part of his dictatorships include conducting fund management to maximize the profit and served as Secretary to the Asset and Liability Management Committee.

Additionally, he serves as Financial Risk Manager (FRM) for Global Association of Risk Professional. As a Manager of Risk Management Department, Mr. Kim led developing strategic and operational plans of risk management, while managing Risk Management Committee and Asset and Liability Management Committee.
Mr. Kim holds Masters of Science degree from the Hong Kong University of Science & Technology, and Business Administration degree from the Yonsei University, Seoul, Korea.

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Geon Woo Do

Board of Director

Geon Woo Do has been Board of Director of Shinhan Bank Canada since February 2020 . From 1993 until now, he has held numerous respected senior leadership positions at Shinhan Bank. From 1993 to 1996, he served as a staff for two different branches (Manridong and Banpo). He was in International Trade Business Department from 1999 to 2000, Branch Manager of Jungjadong Branch from 2000 to 2002, and Senior General Manager of Credit Risk Planning and Management Department.

At Shinhan Financial Group, Mr. Do has consistently assumed variety of senior roles from 2005 until 2008, including Senior Manager of Business Management Department of Subsidiaries, Senior Manager of HR Department, and Deputy General Manager of HR Department.

At Shinhan Bank, Mr. Do was Deputy General Manager of Global Business Department from 2008 to 2009, of Mumbai Branch from 2009 to 2012, and of Bum-ue dong Branch from 2012 to 2013. He served as General Manager at Daegu Banking Center from 2013 to 2015, at Bokhyundong Branch in 2015, at Preparation TF of Manila Branch Opening in 2015, at Manila Branch from 2015 to 2019, at Youido-jungang Branch from 2019 to 2020. From 2020 until now, he continues to serve as General Manager at New York Branch.

Mr. Do holds Bachelor of Economics from the Sogang University. 

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